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Magnetrol Matters to Rita De Wandel

In April 1980 Jean-Paul Sartre and Alfred Hitchcock both passed away....and I got to know Magnetrol International NV. My job interview went well; it was the start of a 40+ year career.

After one year in the sales department, helping out with order logging and order confirmations, I was given the opportunity to establish and grow the customer service department. Within two years we grew from a one-person department to a group of four enthusiastic colleagues handling all customer contacts, follow-up on deliveries, and taking care of all technical documents such as certificates, reports, drawings etc.

Many more successful years passed—inspector and expeditor visits became more frequent, new systems such as ERP front- and backend were introduced, online meetings and working from home became the standard, etc. Although we experienced a true roller coaster of changes, we always make sure that all our customers are treated equally, fairly and with the best possible service.

A new chapter is appearing on the horizon—retirement. Will this be as challenging and exciting as the past 40 years?  The future will tell!